It will probably just get closed unless it is well documented and really is a bug. Most 'issues' are configuration issues, not bugs.ĭo NOT ask a question, wait for 30 seconds, and then decide you are way too important to wait around and your client is nagging and you'll open a bug to get it fixed faster.
Repeating your question 10 times in one channel will not help you.Being rude to them will not help you at all.They are not asking for fun but to try and understand They have jobs to do and mouths to feed.Just because it is urgent for you does mean that it is urgent for them.Volunteers do this in their spare time and are not getting paid for this.
#Cheapest rocketchat deployment for free
Most people in the chat are volunteers who will try and help for free.You are entitled to exactly what you paid forĪbusing any community member will get you banned completely. If you think your issue is urgent, then you have two choices.Įmail: Patiently wait for a volunteer to consider helping you. If we can't replicate it we can't debug it.Client type: Electron app/React-Native app/Browser and versionĪ list of the steps requires to replicate the issue.Server hardware: VPS/hypervisor/bare metal.If you haven't got this information to hand please go and get it now. You are going to need to provide some basic information if you want a chance of resolving your issue. A large amount of issues are fixed with an update. For users with issues with Rocket.Chat please do yourselves a few favours before asking for help.įirst, you must ALWAYS test on the latest version of Rocket.Chat - you can also try which always runs development versions.